Seller Good Standing
Trust & Transparency at Wristero – Buyer Feedback and Seller Ratings
At Wristero, we believe that trust and accountability are the foundation of a secure and transparent marketplace. To ensure the highest level of reliability, we use direct buyer feedback to assess seller performance and maintain quality across all transactions.
A robust user-feedback system helps us create a fair environment where buyers can shop with confidence and sellers are held accountable for their service.
How Seller Ratings Work
Sellers on Wristero are evaluated based on a 5-star rating system, which takes into account the following factors:
- Responsiveness – How quickly the seller replies to inquiries from potential buyers.
- Accuracy of Listings – Whether the item matches the description, including its condition, authenticity, and cleanliness.
- Packaging Quality – Proper and secure packaging that protects the item during transit.
- Shipping Speed – How quickly the seller processes and ships the order after purchase.
The Good Standing Seller Program
Sellers who consistently maintain high ratings and excellent performance may qualify for Good Standing Seller status. This designation is awarded to sellers who achieve a feedback score of 4.8 or higher and demonstrate outstanding service.
To qualify, a seller must:
- Provide tracking information within 5 business days for at least 95% of orders.
- Maintain high accuracy in item descriptions and excellent communication with buyers.
- Respond to buyer inquiries within 12 hours at least 90% of the time.
This recognition highlights sellers who go above and beyond to provide a premium shopping experience.
What Happens if a Seller’s Rating Drops?
At Wristero, we are committed to ensuring a safe and high-quality marketplace. If a seller’s feedback score falls below an acceptable level, their account will be reviewed and potentially restricted or frozen.
By maintaining a transparent and fair rating system, we empower buyers to make informed decisions and encourage sellers to uphold the highest standards of service.
At Wristero, every transaction is built on trust. Our feedback and rating system ensure that both buyers and sellers enjoy a secure, professional, and rewarding experience.